One-on-One Tech Help

Are you looking for one-on-one technology assistance? On Thursdays from 2:00 - 4:00 p.m., bring in your device for a 30-minute appointment with a librarian. Library laptops will be available for general computer assistance.

This program is held in the Technology Training Lab on the 2nd floor of the library. Registration for each Thursday opens the Monday prior. You may only register for one 30 minute session per Thursday; walk-in appointments are not available. 

Devices we assist with:

• Windows laptop or notebook
• Mac laptop or notebook
• Chromebook
• iPad or iPhone
• Android phone
• Tablet or e-Reader (Kindle, Nook, etc.)
   

Topics we assist with:

Library apps/resources
We help with the use of all of the Oak Creek Public Library’s online resources, as well as the library website

Device basics

• Powering devices on and off
• Using a mouse and keyboard
• Basic device functions
• Organizing files, photos, and music
• E-mail
• Web searching
• Accessibility options
   

Google Suite

• Drive
• Docs
• Sheets
• Slides
   

Microsoft Suite

• Word
• Excel
• PowerPoint
• Publisher
   

Social media

• Facebook
• Instagram
• X/Twitter
• YouTube
   

Disclaimer

The Oak Creek Public Library disclaims any responsibility for damage, data loss, security concerns, or hardware/software issues that may occur on a patron’s personal device during or after a Tech Help appointment.

Library staff are not technology specialists in any one area and can only offer basic assistance. Staff are unable to diagnose or fix malfunctioning or damaged hardware or software. Library staff will not enter sensitive or private information into a patron’s device.